Privacy Policy
1. Introduction
Welcome to EAT! (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our shop, order from us, or interact with our services in any way.
2. Information We Collect
We may collect the following types of information from you:
- Personal Identification Information: Name, phone number, email address, postal address, etc., when you place an order or register with us.
- Order Information: Details of your orders, including items purchased, payment method, delivery address, and any special instructions.
- Payment Information: Payment details are securely processed by third-party payment processors and are not stored on our servers.
- Communication Data: Any communication you have with us, including feedback, complaints, or inquiries.
- Technical Information: Information about your device, IP address, browser type, and visit duration when you use our website or online services.
3. How We Use Your Information
We use your information to:
- Process and manage your orders.
- Improve our products, services, and customer experience.
- Communicate with you regarding your order, promotions, or offers.
- Respond to your inquiries, feedback, or complaints.
- Comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Such as delivery partners, payment processors, and IT service providers who assist us in running our business.
- Legal Authorities: If required by law, regulation, or legal process.
5. Data Security
We take reasonable precautions to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can choose to accept or decline cookies; however, this may affect your ability to use some features of our website.
7. Your Rights
You have the right to:
- Request access to your personal information.
- Correct or update your information.
- Request deletion of your information, subject to legal or regulatory retention requirements.
- Opt-out of receiving marketing communications.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EAT
Sanatnagar Near Post Office
Srinagar, 190005, Jammu and Kashmir, India
Phone: +911942430286, +917006910166
Email: [email protected]